“IMPLEMENTASI SERVICE EXCELLENCE OLEH CUSTOMER SERVICE PADA BPR SYARI’AH WAY KANAN”, khozana, vol. 1, no. 1, pp. 96–127, Feb. 2018, Accessed: Oct. 28, 2025. [Online]. Available: https://jurnal.staidasumsel.ac.id/index.php/khozana/article/view/8